Terms of Service

Introduction

Welcome to frprestoration.com. These Terms of Service ("Terms") govern your use of the website operated by First Response Property Restoration ("we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

SMS Communications

By providing your phone number and checking the SMS consent box on our forms, you consent to receive automated SMS/MMS text messages from First Response Property Restoration, including via automatic telephone dialing system. These messages may include:

• Appointment confirmations and reminders
• Service updates and status notifications
• Follow-up communications regarding your restoration project
• Responses to your inquiries

Message frequency varies based on your interactions with us (up to 4 messages/month). Message and data rates may apply depending on your mobile carrier and plan. Consent is not a condition of purchasing any goods or services.

By providing your phone number, you confirm that you are the account holder or have the account holder's permission to receive text messages at that number.

You can opt out at any time by replying STOP to any text message you receive from us. You may also opt out by calling us at (770) 501-6939, emailing info@frprestoration.com, or requesting removal in person. Opt-out requests are processed within 10 business days. After opting out, you will receive one confirmation message and will no longer receive SMS messages from us unless you re-subscribe. For help, reply HELP or contact us at (770) 501-6939.

Carriers are not liable for delayed or undelivered messages. For information about how we handle your data, see our Privacy Policy.

Consent to Contact

By submitting a form on our website, you consent to being contacted by First Response Property Restoration via phone, email, or text message at the contact information you provided. This consent is not a condition of purchasing any goods or services. You may revoke this consent at any time by contacting us at info@frprestoration.com or calling (770) 501-6939.

Service Terms

First Response Property Restoration provides property restoration services including water damage restoration, fire damage restoration, mold remediation, and emergency restoration. All services are subject to the following:

• Service estimates are provided free of charge and are non-binding until a written agreement is signed.
• Final pricing may vary based on the actual scope of work discovered during the restoration process.
• We work directly with insurance companies where applicable, but homeowners remain responsible for any costs not covered by their insurance policy.
• Emergency response times are best-effort and may vary based on current demand and weather conditions.

Limitation of Liability

The information provided on this website is for general informational purposes only. While we strive to keep the content accurate and up to date, we make no warranties or representations of any kind about the completeness, accuracy, or reliability of the information. Your use of this website and reliance on any information provided is at your own risk. First Response Property Restoration shall not be liable for any losses or damages arising from your use of this website.

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to this page with an updated revision date. Your continued use of the website after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.

Contact Us

If you have questions about these Terms of Service, please contact us: