What Our Customers Say

“Fred was awesome in the service provided. Highly recommend!!”

“Great Quality Work! Made Process So Easy Thank you again!!”

“Fred came in and did an amazing job! If you have any restoration that needs to be done call Fred Terrell!!!”

“I cannot say enough amazing things about Fred with First Response Property Restoration! From the very first phone call, Fred was professional, knowledgeable, and genuinely caring. When you're dealing with property damage, it can be overwhelming and stressful — but Fred made the entire process feel manageable and under control. He responded quickly, showed up on time, and immediately got to work assessing the situation thoroughly. What truly stood out was his attention to detail and the way he took time to explain everything clearly. He didn't just rush through the job — he made sure I understood what needed to be done, why it needed to be done, and what the next steps would be. That level of transparency and communication gave me so much peace of mind. Fred goes above and beyond. He treated my home with care and respect, as if it were his own. The quality of work was outstanding, and you can tell he takes real pride in what he does. He made sure everything was handled properly and left the area clean and safe. Customer service like this is hard to find. Fred is dependable, honest, hardworking, and truly dedicated to helping people during difficult situations. If you ever need restoration services, I highly recommend Fred with First Response Property Restoration. You will not be disappointed! Thank you, Fred, for your exceptional service and for turning a stressful situation into a positive experience. You are truly the best!”

“This company is true to their word. The owner is very professional in knowing there obligation to get any damages to your property due to water damages or due to any storm. Very Educated and Experience in handling claims. Best company that we experience since we been in business”

“The First Response Property Restoration team did an outstanding job handling the water damage to my house. I can't say enough good things about the team, especially Fred. He was so helpful. His professionalism, efficiency and genuine concern was top-notch. I am so grateful for his excellent leadership and workmanship. I highly recommend this company to anyone dealing with water damage.”

“First Response Property Restoration remains a reliable team for water damage and structural drying needs. Always responsive, always professional. Fred is very helpful.”

“First Response House Restoration did an amazing job handling the water damage cleanup in my home. They arrived quickly, assessed the situation right away, and got to work with professionalism and care. The team was thorough, respectful of my property, and kept me informed throughout the entire process. They went above and beyond to make sure everything was completely dry and restored properly. I'm so grateful for their fast response and excellent workmanship — I highly recommend them to anyone dealing with water damage!”

“I can't say enough great things about First Responders House Restorations! We were in complete panic when we discovered a significant water leak in our upstairs bathroom that had already started damaging the floors and ceiling downstairs. They showed up immediately to assess the damage and provided expert guidance on the following steps to prevent further issues. Their professionalism, efficiency, and genuine concern for our home were evident when they arrived. If you need fast, reliable, and top-notch restoration services, this is the team to call. Highly recommend!”

“We had a serious water leak in our wall! Fred and Jarvis came out and took care of everything. Mitigation, demolition, and rebuild. Great work!”

“Fred is a pleasure to work with and he is very professional. I'll recommend him to friends and family!”

“Very nice guys Fred and Derrick. Great customer service.”

“Fred and Derrick are absolutely amazing and wonderful responsive customer service”

“Fred did an excellent job cleaning my vent! He was professional from start to finish, arrived on time, explained the process, and left everything spotless. Highly recommend!”

“Fred is a stand up guy. If the entire company is like him, you will have no complaints. Thank you Fred!!!”

“Great customer service and very professional, ask for Fred Terrell”

“Fred and Jarvis were amazing at what they do. Great southern gentlemen and very understanding!”

“Fred came and gave us a quote for mitigation. Very professional, he was on time and we look forward to doing business with his company very soon. Thanks Fred.”

“I can't recommend First Response Property Restoration enough! Each time we've used them for our rental property, Fred and his team have been exceptional. Professional, reliable, and thorough every single time.”

“I highly recommend using Fredrez. He was professional and very prompt. He also coached me through the entire process and made sure everything was taken care of.”

“I recently had the pleasure of working with Fred and his team at First Response Property Restoration for a mold issue in my home. They were professional, thorough, and incredibly responsive throughout the entire process.”

“Fast and efficient. First Response came out to assess the situation and got to work quickly. They communicated every step of the way and made the process easy.”

“Fred was very prompt and professional. Did exactly what I asked them plus more. Had a leak in a warehouse that was on concrete floor and also carpet areas.”

“Thank you to the first response team. They was amazing and very patient throughout our situation from dealing with the insurance company. Communication was great. I truly recommend there services.”

“We had some water leaking that caused a big issue an fred and his team fixed the issue quickly. Their response time was excellent.”

“I reached out to them and spoke with Fred I was very frustrated with my issue but he understood and came out the same day. Very professional and caring.”

“friendly & professional”

“Responded quickly. Very professional and knowledgeable. Hire First Response Property Restoration. You will not be disappointed. Thanks Mr. Terrell.”

“Fred got back to me quickly with a reasonable estimate and got started within the week. His professionalism and quality of work speak for themselves.”

“I highly recommend this business. I was completely impressed with their professionalism and customer service. Mr. Fred customer service is second to none.”